PNM recognizes that the government shutdown can impact many federal employees throughout New Mexico and is stepping up to offer protection for the federal employees who are behind on their PNM bill by not disconnecting their power during the government shutdown.
“We believe it is important to assist federal employees during this uncertain time,” said Becky Teague, vice president of PNM customer service operations. “PNM will not be disconnecting power for federal employees, due to non-payment, during the government shutdown because it is simply the right thing to do.”
With a new study out that evaluates which areas of the country workers have been hit the hardest, New Mexico ranks number two out of 50 states as being most affected by the government shutdown.
PNM understands that the government shutdown can affect federal employees throughout the state and wants to help. Effective immediately, any federal employee who is behind on their bill will be protected from disconnection by PNM during the government shutdown. All they need to do is provide PNM a copy of their furlough letter.
If federal government employees are not behind on their PNM bill, but need payment assistance during the furlough, customers should contact PNM to go over some resources that may provide some financial relief.
If customers are not federal government employees, but are still in need of bill payment assistance, whether it be through the PNM Good Neighbor Fund, payment arrangements, or other resources, PNM wants to help.
To find out what type of bill payment assistance PNM can help customers with, call 888-DIAL-PNM.